Code of Ethics and Conduct

01Introduction

Agritol's Code of Ethics and Conduct sets out the principles and standards of behavior that must guide the actions of partners, directors, employees, representatives, service providers and anyone else acting on the company's behalf.

Its purpose is to strengthen a culture based on integrity, respect, responsibility, transparency and professionalism, contributing to solid business relationships and to Agritol's sustainable growth.

02Who it applies to

This Code applies to everyone who acts on behalf of or for the benefit of Agritol, regardless of position, role, type of relationship or hierarchical level.

Partners and third parties who represent Agritol must, whenever applicable, observe principles consistent with this Code.

03Our principles

Professional conduct at Agritol must be guided by the following principles:

• Integrity: act honestly, correctly and consistently with the company's values.
• Respect: treat people with courtesy, dignity and professionalism.
• Transparency: provide truthful information and communicate relevant facts.
• Responsibility: keep commitments and take responsibility for one's own decisions.
• Professionalism: keep personal interests separate from professional responsibilities.
• Customer focus: seek lasting relationships based on trust, quality and keeping commitments.
• Protection of assets: use Agritol's resources, information and assets responsibly.

04Relationships between people

Agritol values a respectful, collaborative and professional work environment.

• Moral or sexual harassment, humiliation, intimidation, threats or embarrassment are not tolerated.
• Discrimination or unequal treatment incompatible with respect for people is not tolerated.
• Professional conflicts must be handled objectively, respectfully and, when necessary, with the involvement of leadership.
• Criticism must be directed at behaviors, processes or results, and not used to disqualify people.
• Everyone must help build an environment in which problems can be reported without fear of retaliation.

05Relationships with customers

Relationships with customers must be based on trust, transparency and respect.

• Present products, prices, features and commercial terms truthfully.
• Do not promise anything Agritol cannot deliver or has not authorized.
• Protect customers' commercial information and data.
• Treat complaints and problems seriously and seek an appropriate solution.
• Do not use competitors' information in an unlawful or unethical way.

06Relationships with suppliers and partners

The selection of and relationship with suppliers and partners must follow professional criteria and Agritol's legitimate interests.

• Quality, price, lead time, supply capacity and reliability must be considered.
• Favoring a supplier in exchange for personal benefit is not allowed.
• Negotiations must be conducted with transparency and respect.
• Suppliers' confidential information must be protected.

07Conflict of interest

A conflict of interest exists when personal, family or financial interests may interfere, or appear to interfere, with a professional decision.

• Employees must report relevant potential conflicts to leadership.
• Do not use one's position at Agritol to obtain an undue personal advantage.
• Do not take part in decisions when there is a relevant conflict, unless expressly instructed by leadership.
• Personal relationships must not determine hiring, purchasing, sales or other business decisions.

08Gifts, presents and hospitality

Gifts and hospitality may be part of legitimate business relationships, as long as they are reasonable, transparent and not intended to unduly influence a decision.

Requesting or accepting any advantage that could compromise professional independence or create an undue obligation is prohibited.

09Anti-corruption and integrity

Agritol does not tolerate corruption, bribery, fraud or any attempt to obtain an undue advantage.

• Offering, promising, authorizing, requesting or receiving an undue advantage to influence a decision is prohibited.
• Forging or fraudulently altering documents, records or information is prohibited.
• Payments or expenses must have adequate justification and documentation.
• Third parties acting on Agritol's behalf must not commit acts that would be prohibited for employees.

10Use of company assets

Agritol's equipment, vehicles, tools, systems, materials, financial resources and other assets must be used responsibly and primarily for professional purposes.

Misappropriation, misuse, intentional damage or diversion of company assets is prohibited.

11Confidentiality and information

Commercial, financial, technical, strategic and registration information obtained through work must be treated confidentially.

• Do not share internal information with unauthorized people.
• Do not use confidential information for personal benefit or for the benefit of others.
• Protect passwords, access credentials, documents and files.
• Take special care when sharing information by e-mail, WhatsApp, social media or other digital channels.

12Protection of personal data

Agritol must process the personal data of customers, employees, suppliers and other people in accordance with applicable law and its internal data protection policies.

Access to personal data must occur only when necessary to perform one's role and within existing authorizations.

13Social media and external communication

The use of social media must preserve Agritol's image and reputation.

• Do not disclose the company's confidential information.
• Do not publish false or misleading information on Agritol's behalf.
• Only authorized people may speak officially on behalf of the company.
• Personal opinions must not be presented as Agritol's official positions.

14Commercial conduct

Commercial activity must be conducted ethically and professionally.

• Respect pricing, discount and commercial terms policies.
• Do not manipulate information to meet targets.
• Do not record fictitious sales or transactions without a legitimate commercial basis.
• Do not defame competitors or publish false comparisons.
• Correctly record orders, terms and commitments made.

15Health, safety and the work environment

Everyone must help maintain a safe and organized environment, following safety rules, internal procedures and guidance applicable to the activities performed.

Situations that may pose a risk to people's safety or to company assets must be reported immediately to the responsible leadership.

16Reporting channel

Agritol must maintain adequate means for raising questions and reporting irregularities or possible violations of this Code, such as:

• Fraud or misconduct.
• Corruption or undue advantage.
• Harassment or violence.
• Conflicts of interest.
• Misuse of assets or information.
• Non-compliance with internal policies.

Reports made in good faith will be taken seriously and, whenever possible, handled confidentially. No retaliation will be tolerated against anyone who reports a possible irregularity in good faith.

17Responsibility of leaders

Leaders and managers have the additional responsibility of setting an example, guiding their teams and acting on situations incompatible with this Code.

No leader may demand results through illegal, unethical practices or practices incompatible with Agritol's principles.

18Breach of the Code

Breaching this Code may result in administrative and disciplinary measures proportional to the seriousness of the situation, taking into account the facts, the evidence, internal policies and applicable law.

Where there is evidence of unlawful acts, Agritol may take the appropriate legal and administrative action.

19Questions and individual responsibility

When in doubt, employees must seek guidance before making a decision that may pose an ethical, legal, financial or reputational risk to Agritol.

No employee may claim ignorance of this Code after it has been made available and communicated by the company.

20Agritol's commitment

Agritol recognizes that its reputation is built every day through the decisions and attitudes of everyone who is part of the company.

This Code represents Agritol's commitment to an ethical, professional, transparent and responsible business culture.